Backstage Booker
Support
File a ticket for technical problems, billing questions, or account help. Submissions appear in our platform admin queue so nothing gets lost.
We can help with
- Something not working (dashboards, profiles, media, messaging)
- Billing, plan changes, or access after an upgrade
- Account access, security concerns, or data questions
- Feature requests (we read them all—timelines vary)
Response times
We're a small team. Most tickets get a first response within a few business days. For urgent production issues, say so in the subject line—we prioritize those when we can.
General inquiry?
For non-technical questions or partnerships, the Contact page is the best fit—either route reaches our team.
Signed-in users
From your talent or promotion dashboard, open Support in the sidebar to file a ticket with your promotion or profile context already attached.
Support ticket form
backstagebooker.com